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The Harris County Sheriff's Office maintains a separate unit for receiving and investigating complaints from citizens against deputies and civilian members of the HCSO. The Internal Affairs Division (IAD) is a stand-alone unit within the Office of Inspector General (OIG) Bureau

FILING A COMPLAINT
The Internal Affairs Division can be reached at 713-274-5003. When you contact the office, an IAD investigator will explain the proper procedures in order to file a complaint. The IAD office is located at 810 N. San Jacinto. The hours of operation are 9 a.m. to 5 p.m., Monday through Friday.

When you come into the IAD office you will need to bring your official photo ID with you in order to provide a sworn statement concerning your complaint.

COMPLAINT PROCESS

1
An IAD investigator will take sworn statements from the complainant and any witnesses to the incident. These statements are notarized and treated in the same manner as testimony in a court of law; therefore, aggravated perjury statutes apply.
 
2
After a complainant has provided the IAD with a sworn statement, an internal affairs investigation will be opened. A letter will be sent to the complainant stating who the investigator is that has been assigned to his/her case and how they can be contacted.
 
3
When appropriate, medical records are examined, physical evidence is gathered, and photographs may be taken.
 
4
The complainant may be asked to take a polygraph examination. The polygraph examination is strictly voluntary. However, state law mandates that the complainant must take and pass a polygraph examination before an accused peace officer can be ordered to take a polygraph examination
 
5
Once the investigation is complete, the complaint/case is presented to the Sheriff's Administrative Disciplinary Committee for disposition.
 
6
The Sheriff's Administrative Disciplinary Committee will determine the disposition of the allegation and will recommend discipline if applicable. The employee's Bureau Major will then administer the appropriate discipline if necessary.
 
7
Upon final disposition of the complaint, a written response detailing the outcome of the investigation will be sent to the citizen and employee involved.
 
 
IAD Annual Reports



701 N. San Jacinto